Restaurant POS software · counter · floor · kitchen · bill

Restaurant POS software that keeps the counter, the floor and the kitchen on the same order.

Tadka Tech is restaurant POS software for restaurants, cafés, QSRs and cloud kitchens in India. An order taken at the counter, on a waiter's phone, from a table QR code or at a kiosk becomes one order: it reaches the kitchen screen or a printed KOT, closes as a GST bill made from its own lines, and every screen sees the same order the moment it changes.

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Updated October 2026By Tadka Tech+91 88470 21579

01The order's journey

Where a restaurant POS loses the order — and what Tadka Tech does instead.

An order passes through four or five hands between the guest and the bill. Each card below is one of the places it usually breaks, followed by what happens on Tadka Tech.

Counter

“It's his second day. He can't find the dish in a 200-item menu.”

TadkaTwo or three letters are enough: the first letter of each word works too, so “pbm” brings up Paneer Butter Masala. Sizes are asked before the item goes into the cart, so a half plate can't be billed at the full price.

Order Management

Floor

“The sun is in their eyes. They want the table by the wall.”

TadkaTap Move and pick a free table; occupied ones are greyed out. The whole order, items, kitchen work and bill, moves with the guests, and the old table frees itself.

Table Management

A single order with its items and buttons

Wrong table

“The waiter punched the fries on T02. T06 ordered them.”

TadkaMove item on that one line sends it to the right table: it joins that table's running order, or starts a new one on a free table. Nothing is cancelled and nothing is punched again.

Order page

Kitchen

“They added one Coke, and the kitchen started the whole order again.”

TadkaItems added later go out on an add-on KOT with only the new item. On the kitchen screen it joins the same card with a New tag, so nothing is cooked twice.

Kitchen display

Change of mind

“Not the pasta. Make it a pizza puff.”

TadkaReplace works until the kitchen starts that dish. The price difference is worked out for you and a reason is required, so a swap never becomes a silent discount.

Order Management

Walk-out

“They took a call and left. The burger was already made.”

TadkaVoid Order ticks what the kitchen already cooked and records it as wastage; what was never made costs nothing. The Voided Today card shows the count and the money lost, every day.

Billing

02Watch it

One lunch rush, every button on the board.

A Sunday afternoon with six of eight tables full, two takeaways and a delivery in the queue. A table moves, an item lands on the wrong bill, a dish is swapped, a family walks out and a payment is recorded the wrong way. Each one is fixed from the orders board or the order page.

Hindi narration with English subtitles · recorded on a live demo restaurant. Read the full guide in Tadka Academy

03Counter to kitchen to bill

How a restaurant POS should carry one order, from the first tap to the last rupee.

Take itAt the counter, a table from your own floor plan. Dine-in, takeaway or delivery each ask for what they need: delivery won't start without a map address and a phone number. A delivery-only kitchen doesn't see dine-in at all, and a drive-in counter gets a type that asks for the vehicle number.
At the tableOn the waiter's own phone. One tap sends only the new lines; anything already fired is never sent again.
Guests themselvesFrom the table QR or the kiosk. Your payment rule decides whether the order cooks at once or waits at the counter until it is paid.
Cook itA card with the token, the table and a running clock. Serve-at-table and pack-to-go items sit in separate parts, and each item is ticked as it is made.
Bill itThe bill is built from the order, never retyped. GST on the value after the discount, then cash, card, UPI or a split, or part now and the rest on udhaar.
Prove itThe order's history. Who added what, which table the fries went to, when each KOT printed and how the money came in, with a name and a time on every line.

04Before you choose

What to look for in a restaurant POS — and how Tadka Tech answers.

Nine questions that separate a POS that prints bills from one that runs the service. Ask them of every system on your list; our answers are on the right.

One queue

Do orders from every channel land in the same place?

Counter, waiter app, table QR and kiosk orders sit on one Orders board. The list view filters by type and by channel, so “how many takeaways are pending?” takes one tap.
Order Management

Changes after firing

Can the kitchen tell a new ticket from a copy?

A later item prints as a numbered add-on KOT; the whole order again says FULL ORDER; a copy says REPRINT. Each is logged in the order's KOT history.
KOT software

The floor

Does the table plan match the room, and stay right by itself?

You draw your own floors and tables and lock the layout. After that a table shows occupied because an order is open on it, not because someone remembered to tap a button.
Table Management

A record

When a guest disputes the bill next week, what do you look at?

The order's own history: every item added, moved or replaced, every table transfer and every payment, with the time and the staff member against each line.

Fixing money

Can a wrong payment be corrected without deleting a sale?

Cash recorded for a UPI payment is corrected with a reason: the old entry is reversed, not deleted, and both stay on the bill. A refunded item asks whether it was made, so it goes to wastage or back into stock.
Restaurant billing software

Who sees what

Does each person see only the screen they need?

The kitchen login sees the board, with no prices and no customer details. Waiters see the floor without the bill amounts unless you give them the financial view. A role is a bundle of permissions, and one person can hold several.
Staff Profiles

Devices

Do you have to buy new hardware?

Most screens are web pages on the device that's already there. The kitchen opens a screen with only the orders board, on a TV or a tablet, and there is an Android TV app for the kitchen.
The apps

Printing

Does a KOT print without a dialog box every time?

A small free print agent on the counter computer sends each slip straight to the thermal printer. Tick which printer takes KOTs and which takes bills, and one order uses two printers with nothing to ask.

Switching

How long until real orders run on it?

48 hours from a photo of your menu. We build it, set it up and train your staff while you keep running.
Switching from another POS

05Shared counters, busy shifts

A POS for a team, not one cashier.

Real counters are shared. Four waiters on one tablet, a shift that ends mid-meal, a manager covering the till.

My orders only fades other people's tables on a shared tablet, so each waiter finds their own
Transfer table hands a table to another staff member, and every transfer is recorded
Each device keeps its own order of buttons on a table tile: Receipt first on the counter, KOT first on a waiter's phone
Forty tables over three floors? Switch from the map to numbered boxes, remembered per device

06Takeaway & delivery

The queues below the floor.

Takeaway and delivery sit under the floor plan on the same board, each row with its token, customer, amount, paid or not, and kitchen progress.

Delivery rows add Assign Rider, and a paid, finished takeaway moves into history by itself
Every order carries a strip that turns red once it is late; tap the late count and everything else dims
Tables free themselves after payment and the kitchen's last tick, after the minutes you choose
Small counter: auto-print the KOT and the bill. Big kitchen: keep both off and print with one button

Restaurant POS software for Android, Windows and Mac

The counter and the back office open in a browser on a Windows or Mac laptop, or on a tablet. Waiters use their own phones and the kitchen uses a wall screen. Because every one of them works on the same live order, Tadka Tech needs an internet connection; keep a mobile hotspot ready in case the line goes down.

07Questions

Restaurant POS software: questions owners ask.

What is restaurant POS software?

A restaurant POS (point of sale) is the system that takes an order, gets it to the kitchen and turns it into a bill. In Tadka Tech that is one order from start to finish: taken at the counter, on a waiter's phone, from a table QR code or at a kiosk, cooked from the kitchen screen or a printed KOT, and closed as a GST bill.

Which is the best restaurant POS software in India?

The best one is the one that fixes what keeps going wrong in your own restaurant. Write that list first: late tables, items on the wrong bill, a kitchen that cooks things twice, a drawer that never matches. Then ask every POS you look at to show you, on your menu, how it handles each one. We will do that for Tadka Tech in a free demo.

Can the counter, the waiters and the kitchen use the same POS?

Yes. The counter works the Orders board, waiters use the waiter app on their own phones, and the kitchen works the kitchen display or the printed KOT. All of them read and write the same order, and the board updates by itself, so nobody presses refresh.

Can I change an order after it has gone to the kitchen?

Yes. Add an item and only that item goes out, on a numbered add-on KOT. Replace a dish until the kitchen starts making it, with the price difference worked out and a reason recorded. Move a single item to another table, or move the whole party. Every change is written to the order's history with the time and the staff member.

Do I need to buy special POS hardware?

No special terminal is needed. Most Tadka Tech screens are web pages that run on the laptop, tablet or phone you already have, and the kitchen display also has an Android TV app. For paper KOTs and bills you connect a thermal printer to the counter computer through the free print agent.

Does the POS keep working if the internet goes down?

No. Tadka Tech is online software: the counter, the waiters' phones and the kitchen screen share live data over the internet, so they need a connection. Keep a mobile hotspot ready as a backup for the counter.

How long does it take to start using Tadka Tech?

About 48 hours. WhatsApp us a photo of your menu; we build the menu, set up your tables, staff logins and printers, and train the counter, kitchen and waiters before you go live.

08Keep reading

Each part of the POS, up close.

Waiters

Captain app

The waiter's phone: sections, ordering at the table, a bell when the food is ready, and tips.